Friday 18 October 2013

Samsung vs Apple satisfaction survey in U.S. By J.D. Powers

In a study carried out by J.D. Power its now proved that Samsung And Apple are the most popular brands among Smartphone’s in U.S. market, in terms of consumer satisfaction both the brands secured top spots. The study found that consumers from AT&T, Verizon, T-Mobile, and Sprint were most satisfied with the performance of Samsung and Apple Smartphone’s, though customers of certain carriers liked one over the other. Apple ranked top among Verizon and AT&T while customers of Sprint and T-Mobile were more satisfied with Samsung Smartphone’s.


Although Samsung lags behind a bit when you compare at the total number of subscribers of both apple and Samsung, but overall the two companies are pretty much on the same level when it comes to consumer satisfaction. The Galaxy Note II continues to be the most satisfying/popular Samsung Smartphone, and we’ll have to wait and see if the Note 3 can do anything to challenge that.

No comments:

Post a Comment